Department store

Always have heaps of stock! Great place to find baby bonds clothes too. I also do all my Xmas stocking stuffer shops here, cheaper than the supermarket.

This is a great place to shop in Albany. The prices are great as well. There is plenty of parking but none are covered with shade sales.

huge store with pretty much everything"

Despite being a smaller store I’ve always found it clean and tidy and the staff have always been friendly and helpful.

First time in shop, very clean and organised. Staff very helpful and friendly. Will definitely visit again.

Mandy from the Party section was incredibly helpful to me as I placed a balloon order. Mandy gave me great advise and made me a diagram to help me make a particular decoration that required some shopping at Spotlight.If you need party decoration advice, I couldn't recommend Mandy any higher. She even gave me the option to pick up the balloon order from Big W's back door so I could get them straight to my car without having to walk them through a busy Midland Gate.

Great range and great prices. Exceptional help from staff.

Whoever is in control of ordering is useless. Nothing in size 36 for black pants and not 1 2XL dress shirt. Always the case

Its great to have HN in town, there is one young fellow who thinks lot of himself and is unpleasant but he is easy to avoid by using the click and collect.

I bought an electric razor from this branch. I returned it after 6 months as it was faulty. I thought that maybe I was just unlucky and got a bad batch . I said I just wanted to exchange it for the same model. No problem the customer service staff said and it was exchanged. Less than 6 months later the same model stopped working. I returned it for a refund only to be told that NO! You can't have one. You have to have a credit voucher. The policy has changed, and I was refused a refund. I said but it's faulty. I was told that because I had exchanged it. I was only entitled to a voucher. Even though BOTH razors were faulty goods and at no stage was I told originally that if I exchanged it like for like, I would not get my money back.I contacted customer services by phone and was told that I should've been told when I exchanged the initial faulty razor, that I would NOT be entitled to a refund should that one break.Customer service said a refund would be granted under these circumstances and contacted Clarkson branch. I was told they would be in contact with me 'shortly'. After 6 days I had heard nothing so re contacted customer services by email. I did not get a reply. I have still heard nothing and have had not one contact after nearly a month. Absolutely terrible.